Shipping policy
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping & Delivery We ship via [Carrier(s) — e.g., UPS, FedEx, USPS] to all addresses within the United States. Estimated delivery times are 3–7 business days after shipment, depending on your location.
Order Tracking A tracking number will be emailed to you once your order has shipped. You can use this number to monitor your delivery status directly on the carrier's website.
Signature Confirmation Orders over $100 may require a signature upon delivery to ensure safe receipt. If you are unavailable at the time of delivery, the carrier will leave instructions for rescheduling or pickup.
Lost or Delayed Packages If your tracking shows "Delivered" but you have not received your package, please check with neighbors and your local carrier facility first. Contact us at [your email] within 7 days of the delivery date and we will open a carrier investigation on your behalf.
Damaged Items If your order arrives damaged, please photograph the packaging and item and contact us within 48 hours of delivery so we can file a claim with the carrier.